I have been asked for my first meter reading, and there is nothing for me to fill in when I sign in. I also do not have a smart meter.
Welcome to our community
I am sorry you have had some issues with the readings.
Upon checking the account I can see there is now a submit read button.
This could be down to being a bit early to submit the first read, you should be able to do this now.
Hi - sorry to hijack this a bit but how did you get this resolved? I also have no obvious place to submit a meter reading
I sent them a direct email with the readings
In your Bulb Account you’ll be able to see the ‘Submit Meter Reading’ box for the property you are needing to- try this link: Bulb account
With properties that are switching over the ‘Submit Reading’ button doesn’t appear until a few days around the switch completing as that’s when we’d need the first read.