Where is my electric key?

Hi,

I received an email on 19th feb saying my electric key would be with me in the next 7 days, but I have had nothing through the post and my supply is due to switch over on 2nd march.

Thanks

I would suggest you contact the Bulb team, their contact details are on this page: https://help.bulb.co.uk/hc/en-us/requests/new

You have posted to a customer forum and Bulb don’t necessarily visit this forum that often.

You have posted to a customer forum and Bulb don’t necessarily visit this forum that often. If at all? Except to reply to requests for t-shirts or James looking for kudo’s so he can pat himself on the back(must be getting bruised shoulders by now)

it may arrive on the day of the switch, but until it arrives you can continue to use your old key