Why do my gas meter readings not get used?

My electricity readings make it onto the bill, but my gas readings don’t. I know that I am using a lot more gas than is stated on my bill and it’s going to mean me running up debt. Is anyone else having this problem?

I last submitted readings on 20 February…electricity looks fine, but the gas one seems to have been ignored altogether.

@Tom_H - Your gas meter wasn’t validated by the industry, do it was just sitting there - I’ve now updated your account with the validated read. This kinda thing happens sometimes - must be the gazillions of meter reads being submitted all over the country :wink:

Thanks. It happened the prior month as well.