The app on my iPhone used to show usage in 30 min increments however it now no longer shows any graph. I am also unable to enter readings via the app.
Anyone got any suggestions?
The app on my iPhone used to show usage in 30 min increments however it now no longer shows any graph. I am also unable to enter readings via the app.
Anyone got any suggestions?
Hi @Wimorrison Welcome to Community
I have taken a look at your account and noticed an error with one of the smart functions. This caused the readings to stop sending and so your usage graphs will have stopped. I have reset this and so they should start up again within the next few weeks.
Let me know if you have any questions about this,
–KT
I have had the same problem for weeks. I’ve emailed Bulb several times and been on chat and still does not show usage or the ability to enter readings if I wanted to. Now the IHD has started playing up so I’ve just requested a reset on that. How are Bulb customers supposed to monitor their usage when nothing works anymore?!