Why has my direct debit increased?

Hello, I’ve been advised of another increase to my direct debit , since jan 2018 my payment has gone from £127 per month to £180 - £53 increase almost 42% - why is this ? Over £600 a year increase seems way to much to be the normal - we still have the some people in the house doing the same things

Hi @gs_05bab

There’s been lots of discussion about payment increases here. I’ve outlined the payment review process. If you’ve got any moe questions, please let me know!