Why i cant pay my bulb keys ,with my bank card or direct debit?

why I can’t have a smart meter ?> my bulb key is not accept card payment on the shopping the only cash anyone could help,
please?

Hi @andrepadovini

Are you not able to top-up your electric meter? Please give us a call right away on 0300 303 0635 if that’s the case so we can help urgently.

There is smart signal in your area, so we should be able to fit smart meters for you. I’m going to send over an email now so we can discuss this further.