I’ve just been checking my account and for some reason my first electric meter reading is showing as an estimate when I know I definitely entered an actual reading. I’ve also been entering electric meter readings monthly and none of them are showing on my account.
The initial estimated meter reading is also causing me a problem with my previous supplier who still has not closed my electric account and given me a refund until the estimate has been verified. Really annoying as I provided the readings when they were requested. Please advise.