I had a smart meter fitted at the end of August. I took photos of the meter readings, as did the engineer and sent them to Bulb. The readings on the new meter are ticking along nicely. So why won’t Bulb send me a bill? I’ve been on the chat now 3 times trying to sort out and I keep being told it will be sorted soon. When is soon? I don’t want to go too far in to credit or debit but can’t keep an eye on things with no bill. I’ve complained and go no response. Seriously!
As soon as I get a bill, I’ll be closing my account and going elsewhere. Terrible service.