Will Bulb take the money from the app or direct debit from my bank?

Hi I’m confused about payments.
Will Bulb take the money from the app or direct debit from my bank ?
They took first payment from direct debit… so I’m confused

Hi I’m confused about payments. Will Bulb take the money from the app or direct debit from my bank ? They took first payment from direct debit.. so I’m confused

Each month Bulb will take a direct debit payment from your bank and pay it into your Bulb account.

The money in your Bulb account will then be reduced by the cost of energy for the month.

So basically your DD payment tops up your Bulb account which then pays for your energy.

This page may also be useful: https://help.bulb.co.uk/hc/en-us/articles/115003405632-How-do-Bulb-payments-and-statements-work-