Hello! Just a small yes or no answer needed here, my balance was previously sitting on around 40~ ish pounds, and my latest Bulb bill came out through the balance I have, and not the bank. Will my balance be restored when the DD comes out on the 1st, or will the DD just not come out at all because my balance covered the bill? Sorry if this is a silly question, still new to the “adult” world
Yes, the DD will be processed every month.
If necessary in the future, you can top up between DDs, or request a refund if the credit gets too high.
And you can amend the amount of the DD.
@AlexBlackmoore I agree with @198kHz’s answer – we take the DD each month, no matter what your account balance is. You can tweak the payment amount and date at https://account.bulb.co.uk/dashboard/payment-details