Wrong meter readings

Hi there, I have switched to Bulb a couple of months ago, the problem is that I can’t submit my actual readings. Apparently, the estimated readings Bulb got from my old company are a bit innacurate, and I have paid to my old company more than my meter reading showed at the time. . When I submit the form the website asks me to upload a photo of my meter, but it doesn’t have any effect. I have done that three times already and still the same problem. I just want to know if it affects my estimated bill section.
How to get in touch with Bulb to report the problem?

Hi there @govnosral that certainly sounds like something we need to get fixed, if you email help@bulb.co.uk, or pop onto the online chat on our website or give us a ring on 0300 30 30 635 from 9:00 to 18:00 Monday to Friday I’m sure we’ll be able to get that resolved for you