Wrong Meyer reading by your man

My gas is showing the wrong Meter reading within MyBulb. What do I do as I have attempted to change it by entering an up to date Meter reading but it will not accept it.

Hi @Bigman , I’m sorry to hear that the meter reader took a wrong reading.

To get this corrected, just email a photo of your meter to help@bulb.co.uk and we will amend the records for you!