You have me down for dual phase but I'm single phase

How do I get this changed please?

Hi Sophie.
It looks like your old supplier had you down as having a two rate meter, which is why we set up your account with one. Is there any way you could send us a picture of your meter, so we can make sure we have the right one and everything? Then we’ll see what we can do to sort this all out.

Hi David - so sorry for the delay.

I can’t seem to upload a picture…can you let me have an emails address I can send to please? Or maybe another way to get it to you?

Thanks so much for sorting for me.


@Misssophiecooper1 Are you able to send them to the email address

Will do! Thanks again!